Job Location: Manila

 

Why You Should Apply:
  • Leadership Opportunity: Lead a team in providing exceptional guest services in a dynamic casino environment.
  • Growth Potential: Advance your career in the hospitality industry with a reputable casino company.
  • Competitive Benefits: Enjoy competitive salary, benefits, and perks while delivering top-tier customer service.

 

Job Nature: Full time
Salary range: $ 4000 - 5500 USD

 

Duties and Responsibilities:

 

  • Lead a team of Guest Services staff in a fast-paced casino environment.
  • Ensure exceptional customer service is consistently provided to all guests.
  • Train and mentor team members on casino policies and procedures.
  • Handle and resolve guest inquiries, complaints, and escalations effectively.
  • Monitor team performance and implement strategies to optimize service quality.
  • Oversee scheduling and staffing to ensure coverage during peak hours.
  • Collaborate with management to develop and improve guest service processes.

 

Company Perks:
  • Competitive salary and benefits package.
  • Opportunity for career growth within a dynamic and vibrant team.
  • Friendly and inclusive work environment promoting work-life balance.
  • Discounts and perks at various entertainment venues.
  • Ongoing training and development opportunities.

 

 

Job Experience & Skillset Needed:
  • Minimum 2 years of experience in a casino guest services role.
  • Proven track record in leading and motivating a team.
  • Strong communication skills to interact effectively with guests.
  • Exceptional problem-solving abilities, especially in high-pressure situations.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Knowledge of casino operations and regulations.
  • Proficiency in computer systems and software relevant to guest services.

 
EMPLOYER IMAGE

Your friendly recruiter

Janice Chew

janice@asiajobmall.com

Login to apply now