Job Location: Manila

 

 

Why You Should Apply:
  • Real Impact: Make a difference by providing crucial support to enhance application services.
  • Growth Opportunities: Advance your career prospects through professional development and project involvement.
  • Dynamic Environment: Thrive in a collaborative workplace fostering innovation and creativity.

 

 

Job Nature: Full time
Salary range: $ 5000 - 6500 USD

 

Job Description:
  • Provide hands-on technical support for critical business applications.
  • Diagnose, troubleshoot, and resolve software and hardware issues.
  • Maintain and update documentation related to application configurations.
  • Collaborate with internal teams to enhance application performance.
  • Proactively monitor system performance and identify opportunities for improvement.
  • Participate in software testing and deployment activities.
  • Assist in implementing upgrades and patches for applications.

 

 

Company Perks:
  • Competitive Salary: Higher than industry standard.
  • Work-Life Balance: Flexible hours and remote work options available.
  • Professional Development: Opportunities for training and career growth.
  • Health Benefits: Comprehensive medical, dental, and vision coverage.
  • Team Events: Regular team building activities and social events.

 

 

 

Key Requirements:
  • Experience in providing application support services in a corporate environment.
  • Proficient in troubleshooting software issues and providing timely resolutions.
  • Knowledgeable in SQL databases and able to write complex queries.
  • Strong communication skills to liaise with internal stakeholders for requirements gathering.
  • Ability to work under pressure and prioritize tasks effectively.
  • Experience in documenting support processes and creating user guides.
  • Understanding of ITIL framework and best practices in application support.

 

 
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Your friendly recruiter

Janice Chew

janice@asiajobmall.com

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