Job Location: Ho Chi Minh

 

Why should you apply for this role?
  • Exciting environment: Join a vibrant team in a dynamic hospitality setting.
  • Career growth: Opportunity for professional development and advancement within the hotel industry.
  • Excellent benefits: Competitive salary, perks, and employee discounts on services and amenities.

 

Job Nature: Full time
Salary range: $ 2000 - 3500 USD

 

 

Job Description:
  • Provide excellent customer service to hotel guests.
  • Handle guest inquiries, requests, and complaints promptly.
  • Assist guests with check-ins, check-outs, and reservations.
  • Maintain a professional and friendly demeanor at all times.
  • Coordinate with other hotel departments to meet guest needs.
  • Ensure guest satisfaction by anticipating and exceeding expectations.
  • Stay informed about hotel facilities and services to provide accurate information.

 

 

 

Company Perks:
  • Exquisite Work Environment: Embrace a luxurious hotel setting with top-tier amenities.
  • Growth Opportunities: Access to training and advancement opportunities within the hospitality industry.
  • Employee Discounts: Enjoy exclusive discounts on hotel stays, dining, and spa services.
  • Team Building Activities: Engage in team outings and events to foster strong relationships.
  • Health & Wellness Benefits: Priority access to fitness classes and wellness programs for employees.

 

 

Experience & Skillset Needed:
  • Strong communication skills to assist guests and resolve issues professionally.
  • Ability to multitask efficiently in a fast-paced hospitality environment.
  • Experience in handling guest inquiries, requests, and complaints effectively.
  • Customer service-oriented mindset to ensure guest satisfaction.
  • Knowledge of hotel services to provide accurate information to guests.
  • Proficiency in relevant software for guest bookings and information management.
  • Problem-solving skills to address guest concerns promptly and effectively.

 
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Your friendly recruiter

Janice Chew

janice@asiajobmall.com

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