Job Location: Ho Chi Minh

 

Why Should You Apply for Guests Relationships Manager - Hotel:
  • Opportunity to lead customer-centric initiatives.
  • Enhance guest satisfaction and loyalty.
  • Join a dynamic team in a vibrant hospitality industry.

 

Job Nature: Full time
Salary range: $ 4000 - 5000 USD

 

 

Job Description:
  • Manage and enhance guest experience and satisfaction.
  • Build strong relationships with guests and anticipate needs.
  • Maintain positive interactions and resolve guest concerns professionally.
  • Coordinate guest requests and special arrangements efficiently.
  • Ensure guest feedback is collected and addressed promptly.

 

 

 

Company Perks:
  • Family-like environment: Supportive team for a welcoming work atmosphere.
  • Career development: Opportunities for growth and advancement within the company.
  • Travel benefits: Discounted rates for accommodations at various locations worldwide.
  • Generous employee discounts: Enjoy discounts on hotel amenities and services.
  • Friendly workplace culture: Emphasis on work-life balance and employee well-being.

 

 

Job Experience & Skillset Required:
  • Strong communication skills to maintain guest satisfaction.
  • Experience in resolving guest complaints effectively and efficiently.
  • Ability to develop strategies to enhance guest experience.
  • Excellent problem-solving skills to address guest needs promptly.
  • Proven track record in building positive guest relationships.

 
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Your friendly recruiter

Janice Chew

janice@asiajobmall.com

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