Job Location: Ho Chi Minh
Why You Should Apply:
- Lead a dynamic team: Guide and mentor a team of Casino Hosts to deliver exceptional customer service.
- Drive excellence: Implement strategies to enhance guest experience and loyalty for prestigious clientele.
- Career growth: Opportunity to advance in a renowned gaming industry with competitive benefits package.
Job Nature: Full time
Salary range: $ 3000 - 4500 USD
Job Description:
- Lead and oversee a team of casino hosts to ensure exceptional customer service.
- Develop strategies to enhance customer satisfaction and loyalty.
- Train, coach, and mentor casino hosts for performance improvement and development.
- Manage host schedules and assist with resolving customer issues.
- Collaborate with management to meet revenue and guest experience goals.
Perks You'll Love:
- Travel opportunities to luxurious casino resorts.Explore top destinations!
- Competitive salary with performance bonuses.Recognition for your hard work!
- Professional development and career growth opportunities.Boost your skills!
- Team-building activities and social events.Make friends while having fun!
Job Experience & Skillset Needed:
- Minimum 3 years experience in the casino industry.
- Proven track record leading a team in a high-pressure environment.
- Excellent communication skills to interact effectively with guests and staff.
- Strong problem-solving abilities and decision-making skills.
- Ability to analyze data and identify trends to drive casino performance.
- Knowledge of gaming regulations and compliance requirements.
- Experience in customer relationship management (CRM) tools is a plus.
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